Privacy Policy

1. Who We Are

Late Nite Bites ("we," "us," or "our") is a food delivery service operating in Baton Rouge, Louisiana. This Privacy Policy explains how we collect, use, and protect your information when you use our website, place an order, or sign up for text messages.

2. Information We Collect

• Contact info: name, email address, mobile phone number, and delivery address you provide at checkout or when signing up for SMS.
• Order info: items ordered, order total, delivery instructions, and order history.
• Payment info: processed securely by our payment provider (Stripe). We do not store your full card number.
• Device & usage info: IP address, browser, device type, pages viewed, and basic analytics events.

3. SMS Messaging

When you opt in to text messages, you agree to receive SMS from Late Nite Bites about opening night, order status, promotions, and offers at the number you provide. Consent to receive SMS is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time, or HELP for help.

We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for their marketing purposes. Phone numbers are only shared with service providers (such as our SMS sending platform) strictly to deliver the messages you signed up for.

4. How We Use Your Info

• To process and deliver your orders
• To send order confirmations and delivery updates
• To send SMS reminders and promotions you opted in to
• To respond to support requests
• To improve the site, menu, and service
• To comply with legal obligations

5. Who We Share With

We share information only with service providers needed to operate the business — for example, payment processing (Stripe), SMS delivery, email delivery, analytics, and hosting. These providers are bound to use your data only to provide services to us. We may also disclose information when required by law.

6. Cookies & Analytics

We use cookies and similar technologies (including Google Analytics and the Meta Pixel) to understand how visitors use the site and to measure ad performance. You can disable cookies in your browser settings.

7. Data Retention & Security

We keep your information for as long as needed to provide service and meet legal obligations. We use industry-standard safeguards to protect your data, but no method of transmission over the internet is 100% secure.

8. Your Choices

• Reply STOP to any SMS to unsubscribe from texts.
• Email us to request access to, correction of, or deletion of your data.
• Opt out of analytics by using your browser's "Do Not Track" or ad-blocker.

9. Children

Our service is not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the current version.

11. Contact

Questions about this policy? Text us at 888.507.8862.